At 1vyn, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. Learn how we collect, use, and protect your personal information.
1vyn's Privacy Commitment to You
All your personal information and financial transactions are protected with the same 256-bit SSL encryption technology used by leading banking institutions in Malaysia.
1vyn never sells, rents, or discloses your personal information to third parties for marketing purposes without your explicit prior consent.
You have the full right to access, correct, or request deletion of your personal data at any time through our available support channels.
Your data is stored on secure servers with multi-layered security systems. Internal access to user data is strictly restricted on a need-to-know basis.
Our Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected under local law.
Any material changes to this Privacy Policy will be communicated to you via email or in-platform notification at least 7 days before taking effect.
Important Note: This Privacy Policy describes 1vyn's data collection and usage practices. By using our platform, you agree to the terms set out in this document. Please read it carefully before using our services.
Welcome to 1vyn. We understand that privacy is a deeply personal and important matter for every user. This Privacy Policy has been carefully drafted to clearly and transparently explain how the 1vyn platform collects, uses, stores, and protects your personal information when you use our website at 1vyn.pro, mobile app, or any related services.
As an online gaming platform operating exclusively for the Malaysian market, we comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We believe that user trust is our most valuable asset – and that trust can only be built through transparency and robust privacy practices.
This document applies to all users of the 1vyn platform, including unregistered visitors, registered members, and anyone who interacts with our content or services. If you have any questions about this policy, our support team is available via 24/7 live chat or email at [email protected].
When you register an account, use our services, or contact our support team, we collect the following information:
When you browse or use the 1vyn platform, our systems automatically record certain technical information to ensure a smooth and secure user experience:
In certain circumstances, we may receive additional information about you from trusted third parties, such as identity verification service providers, licensed payment processors, and fraud and anti-money laundering prevention agencies. This information is used solely for identity verification and regulatory compliance purposes.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Name, MyKad, date of birth | KYC verification & compliance |
| Contact Data | Email, phone number, address | Communication & support |
| Financial Data | Bank details, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security & fraud detection |
| Gaming Data | Betting history and wins | Compliance & responsible gaming |
1vyn uses collected information solely for legitimate and necessary purposes. We do not use your data excessively or beyond the scope stated here. Specifically, your data is used to:
This includes new account registration, identity verification through the KYC process, processing of deposits and withdrawals, bonus and promotion management, and providing effective customer support when you reach out to us.
Technical data such as IP addresses and login records are used to detect suspicious activity, prevent unauthorised access, identify fraud attempts, and maintain the overall integrity of the 1vyn platform. These measures protect not only our platform, but also your account and funds directly.
As a platform operating in a regulated industry, we are required to maintain certain records and report suspicious transactions to the relevant authorities in accordance with Malaysian law. This includes compliance with Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) requirements.
Your usage data and feedback help us better understand the needs of Malaysian users, allowing us to improve the interface, update game selections, and keep the 1vyn platform relevant and enjoyable for everyone.
With your consent, we may send notifications about promotions, bonuses, special campaigns, and platform updates. You may unsubscribe from these marketing communications at any time via the unsubscribe link in our emails or by contacting our support team.
Our Guarantee: 1vyn never uses your data for automated decision-making that could negatively affect your rights without human intervention. Every significant action taken on your account is reviewed by our team.
1vyn operates on a minimum disclosure principle — we only share your data when strictly necessary and exclusively with trusted parties. We do not sell your personal data to anyone.
We work with selected third-party service providers to support platform operations, including licensed payment processors (FPX, DuitNow, Touch 'n Go, GrabPay), gaming technology providers (Pragmatic Play, Evolution Gaming), KYC verification service providers, and IT infrastructure providers. All third parties are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
1vyn will disclose required information to government authorities or law enforcement when compelled to do so by a court order, warrant, or valid legal requirement. In such situations, we will endeavour to notify you in advance unless prohibited by law.
In situations involving a serious threat to public safety, or to protect the vital interests of the platform and its users, we may share necessary information with relevant parties. This includes cases of large-scale fraud or suspected criminal activity.
Protecting your data is a responsibility we take extremely seriously. 1vyn implements multiple layers of technical and organisational security measures to ensure your information remains protected at all times.
Important Note: While we implement comprehensive security measures, no system can be guaranteed 100% secure. You also share responsibility for your account's security by using a strong password and not sharing your login details with anyone.
1vyn uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and experience of the 1vyn platform. Essential cookies cannot be disabled as they are required for the platform's core security.
As a 1vyn user based in Malaysia, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request and receive a copy of the personal information we hold about you. Such requests will be processed within 21 business days from the date the request is received.
If you find that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request a correction. You may also update most information directly through your account profile settings.
Where we process your data based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the validity of any processing carried out prior to the withdrawal.
To submit any privacy rights request, please contact our support team via live chat within the platform or email [email protected], stating the type of request and your account details for identity verification.
Our Commitment: We will respond to all privacy rights requests within a reasonable timeframe and ensure each request is handled with care, respect, and in accordance with applicable legal provisions.
Your personal data is stored on secure servers for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.
Generally, we retain active account data for the duration your account remains active, plus an additional period as required by AML/CFT compliance laws and other regulatory requirements. Financial transaction data is typically retained for a minimum of 7 years in accordance with Malaysian legal requirements.
When data is no longer needed and there is no legal obligation to retain it, we will delete or anonymise it securely in accordance with industry standards. You may request deletion of your data by contacting our support team, subject to applicable legal obligations.
The 1vyn platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be terminated.
If you believe your child or a minor has registered or used our platform, please contact our support team immediately so we can take the appropriate action.
The 1vyn platform may contain links to websites or services of third-party game providers such as Pragmatic Play, Evolution Gaming, and Microgaming. Please note that this privacy policy applies exclusively to the 1vyn platform.
When you access third-party services through our platform, their own privacy practices will apply. We encourage you to read the privacy policy of each relevant third party. 1vyn is not responsible for the privacy practices or content of third-party websites.
1vyn reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or any other relevant reason. Each new version will carry an updated "Last Updated" date at the top of this document.
For changes deemed material, we will send you notice via your registered email or in-platform notification at least 7 days before those changes take effect. Continued use of the 1vyn platform after the effective date of any changes constitutes your acceptance of the amended policy.
It is your responsibility to review this page periodically to ensure you remain informed of the latest privacy policy governing your use of the 1vyn platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:
The dedicated 1vyn privacy team will respond to all privacy-related enquiries within a reasonable timeframe. We are committed to ensuring your privacy rights are respected and protected at every stage of your experience on our platform.
Thank You for trusting 1vyn with your personal information. Your trust drives us to continuously raise our data protection standards and deliver a safe, fair, and enjoyable gaming experience for all Malaysian users.
1vyn Data Protection – Industry's Best Standards
Register a free account today and enjoy an online gaming platform that is transparent, secure, and fully respectful of your privacy.